How to deliver a package

This image should have given me some warning as to what was going to occur.

I had been expecting a package from England, tracked online and with email alerts. 3kg but rather bulky as it was my bicycle panniers.
I checked my email at about 12:30 on Saturday to find this:

from Tracknoreply
to
date 13 November 2010 12:20
subject Track Advice Article EE095204810GB
mailed-by

Please be advised of your article delivery status.

Article Number EE095204810GB
Total Articles 1
Date/Time 13.11.10 12:08:17
Current Status Attempted Delivery
Location Messenger Post VIC , Australia

That's absolutely ridiculous because I was home the whole time, along with everyone else in the family. A truly pitiful 'attempted delivery'.

 Tight timings: must have it all ready for collection at Box Hill Central by 12:30.